Zuddl’s Communication workspace handles every outbound email you send to attendees, speakers, and sponsors—from automated confirmations to fully-custom campaigns. It bundles a visual email builder, template, and audience management, scheduling/trigger logic, and sender-identity controls in one place
The library ships with pre-defined transactional messages—Registration Confirmation, Order Receipt, Calendar Block, Speaker Invite, Reminder 24 h, Reminder 1 h, Post-Event Thank-You, and more. Each template automatically pulls event data, so the moment your date changes, every dependent email updates.For example, move opening keynote from 9 a.m. to 10 a.m.; the “Sessions start in one hour” reminder retimes itself without touching the template.
Most Zuddl emails trigger relative to the “Start Event” or “Session” timestamp: X days before, Y hours after, and so on. You can stack multiple reminders (e.g., 7-day, 3-day, 24-hour) without recalculating dates if the event shifts.For instance, a hybrid summit delayed by snow automatically reschedules all reminders, avoiding “see you tomorrow” notes that would confuse travelers.
Tags like {{firstName}}, {{eventName}}, {{ticketName}}, or {{magicLink}} render live data per recipient. Personalized subject lines lift open rates, and dynamic body content keeps templates evergreen—even across multiple events.For example, “Hi Sarah, your All-Access pass is confirmed for DevCon 2025.”
Drag-and-drop blocks give marketers brand control (headers, CTAs, social icons). For granular edits, switch to code view and drop in custom HTML or inline CSS.Designers can fine-tune pixel spacing, while non-technical teammates still hit “Send” confidently.
Each template supports test emails to any address. Merge tags render with sample data, catching variable typos before attendees see placeholders.Add your deliverability alias—mail-tester@—to verify DKIM and SPF pass, keeping you out of spam.
Global settings allow you to set a logo, brand color, and footer disclaimer once; every template then inherits the style. Branding guarantees brand consistency and builds trust.
Choose a reply-to email address per template: a generic ‘events@’, a personal AE email, or a shared inbox. Authenticate custom domains (DKIM, SPF) in the settings to send from branded addresses, maintaining trust and inbox placement.For example, speaker onboarding emails come from speaker-ops@yourdomain.com, while ticket receipts use billing@yourdomain.com.
Each message logs sends, bounces, opens, clicks, and unsubscribes. Filter metrics by email type to diagnose drop-offs. If a reminder underperforms, rewrite and resend to the non-open segment with one toggle.Continuous optimization beats “set it and forget it.” Data lives where content does, so you act fast.
