Chat

Zuddl’s chat system is more than a scrolling text box—it is an engagement fabric woven through every surface of your event, from keynote stage to expo booth to private direct message.

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Event-wide lobby chat

The lobby channel greets attendees the moment they enter the venue. It works like a virtual hallway where early birds announce their arrival, organizers drop housekeeping notes, and sponsors post limited-time offers. A global developer summit kept lobby chat live between days so participants could arrange breakfast meet-ups, turning passive wait time into networking ROI.

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Session chat

When a keynote or panel goes live, stage chat appears as a contextual side panel. Speakers do not monitor dozens of feeds, so isolating comments to the session keeps dialogue relevant. At a fintech launch, product managers answered feature queries in real time while the CEO presented, cutting post-demo support tickets by half.

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Room & workshop chat

Chat in breakout rooms supports threaded replies, enabling participants to respond directly to a prior comment without derailing the main flow. A cybersecurity bootcamp used threads to collect hash-cracking attempts from trainees, giving mentors a clear audit trail of each learner’s progress.

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Expo booth chat

In booths, chat doubles as both marketing funnel and support channel. Exhibitors can pin a greeting, share brochures via drag-and-drop, and set auto-responses that are sent if no human replies within 30 seconds.

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Private 1-to-1 chat

Attendees can request a direct conversation from any profile, subject to the receiver’s approval. Direct chat respects personal data—no email exchange required—and persists across devices, letting executives switch from desktop to the mobile app mid-conversation. The privacy barrier encourages candid questions (“What does enterprise pricing look like?”) that rarely surface in public channels. A healthcare conference logged 312 one-to-one threads that sales later mined for qualification intel.

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Moderation controls

Every channel inherits a centralized moderation console. Messages can be deleted, users muted, or banned, and suspicious content routed to a review queue before it appears publicly. Automatic profanity filtering supports multiple languages, essential for multi-region summits. These safeguards protect brand reputation and regulatory compliance—vital for pharmaceutical or financial-services events where off-label or insider-trading chatter carries legal risk.

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Rich interaction features

• Emoji & GIF reactions: Lightweight feedback keeps audience energy visible without derailing the speaker’s flow, and reactions roll into engagement analytics.
• File & Link Sharing: PDFs, slide decks, or demo URLs can be dropped directly into chat; links auto-expand with previews, increasing click-through.
• Pinned Messages: Moderators highlight a code of conduct, Wi-Fi password, or promotion so newcomers see critical info without scrolling.